Go In Safe
Last Updated: September 30, 2025
At GOINSAFE, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.
1. Refund Request Period
You may request a refund within 72 hours of your purchase. Refund requests made after this period will not be accepted.
2. Eligibility Criteria
To qualify for a refund, you must meet all of the following conditions:
Your purchase or automatic renewal was made no more than 72 hours prior to the refund request.
• You have not:
o Attempted any portion of a test, quiz, or exam.
o Requested or received a certificate of completion.
o Completed 50% or more of the purchased course.
o Received notification that training materials or other merchandise have been shipped
3. Refund Request Procedure
Submit your refund request in writing via email to support@goinsafe.com, including:
• Proof of purchase (receipt or invoice).
• Reason for requesting the refund.
4. Fees and Exceptions
• A handling fee of 15% of the original purchase price may apply.
• Refunds will not be issued for:
o Shipped training materials or merchandise.
o National, state, or local regulatory fees.
o Failure to pass quizzes, exams, or other course assessments.
o Failure to meet identity verification requirements.
o Course expirations or access lapses.
5. Refund Processing Time
Approved refunds may take up to 10 business days to appear on your original payment method.
6. Course-Specific Policies
Any course-specific terms or conditions presented during registration may supersede this general refund policy. For questions about a specific course, please contact us prior to purchase.